职上课程/服务协议
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本课程/服务协议（以下简称“本协议”） 由以下双方于课程购买之日起在中国北京签署。
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</p><p style="text-align:center"><strong><span style="font-size:21px;font-family: 黑体">满意度评价系统功能优化</span></strong></p><p> </p><p style="text-align:right"><span style="font-family: 宋体">张</span> <span style="font-family:宋体">韵</span></p><p style="margin: 10px 0"><strong><span style="font-size:16px;font-family:黑体">1. </span></strong><strong><span style="font-size:16px;font-family:黑体">需求背景</span></strong></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style="font-family:宋体">目前满意度评价系统的问卷功能，只针对普适性的全体用户调查，无法针对特定人群进行调查。为了提高对特定用户进行满意度评价的针对性，需要增加问卷的触发条件，控制问卷发放次数，使问卷能针对符合特定购课金额、购课时间和产品线的用户进行满意度调查，获取更效的用户反馈。</span></p><p style="margin: 10px 0"><strong><span style="font-size:16px;font-family:黑体">2. </span></strong><strong><span style="font-size:16px;font-family:黑体">需求目标</span></strong></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white">1)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span><span style="font-family:宋体">增加目前满意度评价系统的【触发条件】功能，增加购课金额、购课时间段和购买的产品线条件</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white">2)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span><span style="font-family:宋体">优化触发条件的设置，允许多个触发条件并列实施，精确推送范围</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white">3)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span><span style="font-family:宋体">问卷的【查看】页增加实时回收样本数的统计情况</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white">4)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span><span style="font-family:宋体">已停用的问卷，再启用时对符合条件的未填写用户再次推送问卷</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white"><strong><span style=";color:red">5)<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span></strong><strong><span style="font-family:宋体;color:red">支持推送至</span><span style="color:red">APP</span></strong><strong><span style="font-family:宋体;color:red">端，未填写的用户登录</span><span style="color:red">APP</span></strong><strong><span style="font-family:宋体;color:red">的课程时也可收到推送</span></strong></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white"><strong><span style=";color:red">6)<span style="font-variant-numeric: normal;font-weight: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span></strong><strong><span style="font-family:宋体;color:red">支持简答题型，用于鲨鱼后台收集反馈意见</span></strong></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white">7)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span><span style="font-family:宋体">其它细节优化</span></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family: 宋体"> </span></p><p style="margin: 10px 0"><strong><span style="font-size:16px;font-family:黑体">3. </span></strong><strong><span style="font-size:16px;font-family:黑体">需求详情</span></strong></p><p style="margin: 10px 0;background: white"><strong>3.1 </strong><strong><span style="font-family:宋体">进入系统首页</span></strong></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family:宋体">在问卷管理首页，调整默认的创建时间为空，不限在最近一个月，列表中显示所有问卷，按时间最新维度排列前20个</span></p><p style="margin-top:10px;margin-right:0;margin-bottom:10px;margin-left:0;text-align:center;background:white"> </p><p style="margin: 10px 0;background: white"><strong><span style=";font-family:宋体;color:red">*</span></strong><strong><span style=";font-family:宋体;color:red">注：</span></strong><span style=";font-family:宋体">对已停用的问卷，点再次启用时，即对停用前未填写评价的用户，以及符合触发条件的新用户推送问卷，即推送对象为当前所有符合触发条件但未填写过该问卷的用户，最新启用的时间记录到3.2的统计情况中。</span></p><p style="margin: 10px 0 10px 28px;background: white"><span style=";font-family:宋体"> </span></p><p style="margin: 10px 0;background: white"><strong>3.2 </strong><strong><span style="font-family:宋体">查看问卷内容</span></strong></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family:宋体">在系统首页点击“查看”某个问卷的内容，增加对回收样本的实时统计数，显示上一次启用时间（推送时间），以及从<strong>首次启用时间到前一天</strong>的样本总量，以便问卷创建者能根据上次推送时间和总的回收量，确定是否要再次推送问卷。</span></p><p style="margin-top:10px;margin-right:0;margin-bottom:10px;margin-left:0;text-align:center;background:white"></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family: 宋体"> </span></p><p style="margin: 10px 0;background: white"><strong>3.3 </strong><strong><span style="font-family:宋体">新建问卷</span></strong></p><p style="margin: 10px 0;background: white"><strong><span style=";font-family:宋体">3.3.1 </span></strong><strong><span style=";font-family:宋体">增加简答题型</span></strong></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family:宋体">在新建问卷中，增加简答题形式的题目，此题型需<strong>同时纳入到问卷修改、问卷查看等题目内容相关模块中更新。</strong></span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white"><span style=";font-family:宋体">1)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">点击【加简答题】按钮，在版面下方新增简答题</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white"><span style=";font-family:宋体">2)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">必须输入简答题题干，简答题内容框内可修改填写提示，默认提示为：请输入10-140字</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white"><span style=";font-family:宋体">3)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">允许添加截图、图片上传等工具，勾选会在本题后增加小工具</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white"><span style=";font-family:宋体">4)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">截图工具说明：点击截图后，直接启动截屏，确认后上传截图，提示“图片上传中…”；上传成功后，提示“图片上传成功”，如上传不成功则一直提示“图片上传中”；支持一次截图上传即可，上传后不允许再截屏</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white"><span style=";font-family:宋体">5)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">图片上传工具说明：点击上传按钮后，打开本地图片上传的文件选取窗，支持JPEG、PNG等常用图片格式文件，确认后上传后，提示“图片上传中…”；上传成功后，提示“图片上传成功”，如上传不成功则一直提示“图片上传中”；支持一次图片上传即可，上传后不允许再上传</span></p><p style="margin-top:10px;margin-right:0;margin-bottom:10px;margin-left:0;text-align:center;background:white"></p><p style="margin: 10px 0;background: white"><strong><span style=";font-family:宋体">3.3.2 </span></strong><strong><span style=";font-family:宋体">增加统计字段</span></strong></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family:宋体">为了满足在鲨鱼后台增加反馈建议表单的统计，新增统计对象字段【鲨鱼用户名】、【简答内容】、【图片附件】，同时更新到问卷修改等统计字段相关模块中。</span></p><p style="margin: 10px 0;background: white"></p><p style="margin: 10px 0;background: white"><strong><span style=";font-family:宋体;color:red">注：需图片附件的简答题型，</span></strong><span style=";font-family:宋体">回收的数据以文件压缩包形式导出，导出的文件包解压后包括Excel数据表和图片附件，图片以超链接形式链接到Excel对应的评价条目中，点击超链接打开对应截图附件。</span></p><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"> </span></p><p style="margin: 10px 0;background: white"><strong>3.4 </strong><strong><span style="font-family:宋体">问卷设置</span></strong></p><p style="margin: 10px 0;background: white"><strong><span style=";font-family:宋体">3.4.1 </span></strong><strong><span style=";font-family:宋体">增加问卷触发机制</span></strong></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family:宋体">在系统首页点击【新建】，保存问卷后进入问卷设置模块；或对未启用的问卷点击【修改】进入问卷设置模块。</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 56px;background: white"><span style=";font-family:宋体">1)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">触发条件设置下拉菜单中增加【购课金额】、【购课时间】、【产品线】选项</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 56px;background: white"><span style=";font-family:宋体">2)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">【购课金额】：对购买课程金额在一定范围内的用户推送问卷，金额范围为手动输入的最低价至最高价（包含输入值），如下图</span></p><p style="margin: 10px 0 10px 28px;background: white"></p><p style="margin: 10px 0;text-indent: 28px;background: white"><strong><span style=";font-family:宋体;color:red">*</span></strong><strong><span style=";font-family:宋体;color:red">注：</span></strong><span style=";font-family:宋体">对输入的购课金额进行校验，格式不正确判断：输入内容非正整数；输入的最低价大于最高价，或最高价小于最低价；输入的最低价或最高价为空</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 56px;background: white"><span style=";font-family:宋体">3)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">【购课时间】：对购买课程时间在一定范围内的用户推送问卷，时间段在日历弹层中手动选择（以天为粒度），如下图</span></p><p style="margin: 10px 0 10px 28px;background: white"><span style=";font-family:宋体"> </span></p><p style="margin: 10px 0 10px 28px;background: white"></p><p class="MsoListParagraph" style="margin: 10px 0 10px 56px;background: white"><span style=";font-family:宋体">4)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">【产品线】：对购买某个产品线课程的用户推送问卷，调研的产品线和鲨鱼财务统计的产品线分类一致</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 56px;text-indent: 0;background: white"><span style=";font-family:宋体">点击产品线下拉菜单旁边的“+”按钮，可以新增产品线。<strong>说明：</strong></span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 85px;background: white"><span style=";font-family:宋体">a) </span><span style=";font-family:宋体">新增按钮，点击右侧出现新的产品线下拉菜单</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 85px;background: white"><span style=";font-family:宋体">b) </span><span style=";font-family:宋体">新增按钮总是和最右产品线下拉菜单一起显示</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 85px;background: white"><span style=";font-family:宋体">c) </span><span style=";font-family:宋体">如果新增的产品线为“全部”，则不保存此项，以前面的产品线并集为准</span></p><p style="margin: 10px 0 10px 28px;background: white"></p><p style="margin: 10px 0;background: white"><strong><span style=";font-family:宋体;color:red">*</span></strong><strong><span style=";font-family:宋体;color:red">注：</span></strong><span style=";font-family:宋体">以上触发条件，对购买了多个课程，均符合触发条件的用户，允许重复推送。如用户购买了六级课程，又购买了考研课程，两个课程同时满足问卷的触发条件，当用户分别进入两个课程的学习前台时，均会收到推送。</span></p><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"> </span></p><p style="margin: 10px 0;background: white"><strong><span style=";font-family:宋体">3.4.2 </span></strong><strong><span style=";font-family:宋体">多项触发机制并行</span></strong></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family:宋体">允许多个触发条件同时实施，当一个触发条件的限定范围不够精确时，可点击【+增加触发机制】，再添加一个触发条件的选择菜单，如下图。</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 56px;background: white"><span style=";font-family:宋体">1)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">支持最多6项触发机制并行（触发条件下拉菜单中的全部选项）</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 56px;background: white"><span style=";font-family:宋体">2)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">每个触发机制后增加“—”删除按钮，点击删除该项触发条件，只剩一项触发条件时，不允许删除，该删除按钮不出现或不能点击</span></p><p style="margin-top:10px;margin-right:0;margin-bottom:10px;margin-left:0;text-align:center;background:white"></p><p style="margin: 10px 0;background: white"><strong><span style=";font-family:宋体;color:red">*</span></strong><strong><span style=";font-family:宋体;color:red">注：</span></strong><span style=";font-family:宋体">对并行的触发机制进行校验，不符合规范时，点击提交后弹出提示：触发机制设置不合理，请检查，同时不允许提交此问卷，直至修改后满足规范。</span></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family:宋体">判断标准：</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white"><span style=";font-family:宋体">1)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">重复选择两项同样的触发机制</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 60px;background: white"><span style=";font-family:宋体">2)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">触发机制并行后，推送数低于10人</span></p><p style="margin: 10px 0;background: white"></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family: 宋体"> </span></p><p style="margin: 10px 0;background: white"><strong><span style=";font-family:宋体">3.4.3 </span></strong><strong><span style=";font-family:宋体">增加邮箱提醒</span></strong></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family:宋体">允许设置邮箱收集每次提交的评价内容。</span></p><p style="margin: 10px 0;text-indent: 28px;background: white"></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family:宋体">勾选后，每次提交的评价内容会自动发送至所填写的邮箱中，邮箱地址不能为空。允许填写多个邮箱地址收集数据（包括Excel表格+图片附件），点击邮箱地址填写右边的新增按钮，可新增邮箱地址。</span></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family:宋体">默认邮件模板：</span></p><table cellspacing="0" cellpadding="0"><tbody><tr class="firstRow"><td width="553" valign="top" style="border-width: 1px; border-color: windowtext; padding: 0px 7px;"><p style="margin: 10px 0;text-indent: 28px"><span style=";font-family:宋体">您所启用的问卷《<em><span style="text-decoration:underline;">问卷名称</span></em>》于<em><span style="text-decoration:underline;">2017-XX-XX</span></em>收到了新的评价反馈，请下载邮件附件查看或登录系统导出内容。</span></p></td></tr></tbody></table><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"> </span></p><p style="margin: 10px 0;background: white"><strong>3.5 </strong><strong><span style="font-family:宋体">鲨鱼后台</span>-</strong><strong><span style="font-family:宋体">反馈建议</span></strong></p><p style="margin: 10px 0;background: white"><strong><span style=";font-family:宋体">3.5.1 </span></strong><strong><span style=";font-family:宋体">增加鲨鱼后台反馈建议入口</span></strong></p><p style="margin: 10px 0;background: white"><span style=";font-family:宋体">鲨鱼后台系统首页右上角，用户名旁边增加【反馈建议】按钮，点击弹出建议收集问卷。</span></p><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"><img width="234px" height="39px" src="//adminstatic.51zhishang-t.com/07191202/js/ueditor/themes/default/images/spacer.gif" word_img="file:///C:\Users\libo01\AppData\Local\Temp\msohtmlclip1\01\clip_image012.png" style="background:url(//adminstatic.51zhishang-t.com/07191202/js/ueditor/themes/default/images/word.gif) no-repeat center center;border:1px solid #ddd"/></span><span style=";font-family: 宋体"> <img width="83px" height="37px" src="//adminstatic.51zhishang-t.com/07191202/js/ueditor/themes/default/images/spacer.gif" word_img="file:///C:\Users\libo01\AppData\Local\Temp\msohtmlclip1\01\clip_image013.png" style="background:url(//adminstatic.51zhishang-t.com/07191202/js/ueditor/themes/default/images/word.gif) no-repeat center center;border:1px solid #ddd"/></span></p><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"> </span></p><p style="margin: 10px 0;background: white"><strong><span style=";font-family:宋体">3.5.2</span></strong><strong><span style=";font-family:宋体">反馈建议弹层</span></strong></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family:宋体">反馈建议问卷以弹层形式显示，目的在于收集鲨鱼后台使用者的问题和意见。点击右上角的【关闭】可关闭弹层。</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 32px;background: white"><span style=";font-family:宋体">1)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">弹层标题【反馈建议】对应问卷新建时的“问卷名称”字段</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 32px;background: white"><span style=";font-family:宋体">2)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">题目对应问卷新建简答题时的“题干”字段</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 32px;background: white"><span style=";font-family:宋体">3)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">建议内容框内的提示对应新建简答题时的内容框提示</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 32px;background: white"><span style=";font-family:宋体">4)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">截图工具：点击即启动截图工具，支持单张截图上传一次，已截图上传后不能再点击；上传过程中提示“图片上传中…”，上传成功后显示“已截图，图片上传成功”</span></p><p style="margin: 10px 0;background: white"><span style=";font-family: 宋体"> </span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 32px;background: white"><span style=";font-family:宋体">5)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">图片上传工具：点击弹出上传本地图片的文件选择窗口，支持单张图片上传一次，已上传后不能再点击，提示文字和截图工具一致</span></p><p style="margin: 10px 0;background: white"></p><p class="MsoListParagraph" style="margin: 10px 0 10px 32px;background: white"><span style=";font-family:宋体">6)<span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">建议内容不符合字数要求时，点击提交弹出提示：请输入建议内容10-140字！</span></p><p style="margin: 10px 0;background: white"></p><p style="margin: 10px 0;background: white"></p><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"> </span></p><p style="margin: 10px 0;background: white"><strong><span style=";font-family:宋体">3.5.3</span></strong><strong><span style=";font-family:宋体">反馈发送成功</span></strong></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family: 宋体">3.5.2</span><span style=";font-family:宋体">的建议内容填写完毕，点击【提交】，提示发送成功。点击【确定】或右上角的【关闭】按钮关闭弹层。</span></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family:宋体">填写的建议内容数据，可在满意度评价系统【反馈建议】问卷-导出查看。统计字段包括：鲨鱼用户名、简答内容、图片附件、评价时间</span></p><p style="margin: 10px 0;background: white"><strong><span style=";font-family:宋体;color:red">注：</span></strong><span style=";font-family:宋体">问卷回收的数据，以文件压缩包形式导出，导出的文件包解压后包括Excel数据表和图片附件，图片以超链接形式链接到Excel对应的评价条目中，点击超链接打开对应截图附件。</span></p><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"></span></p><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"> </span></p><p style="margin: 10px 0;background: white"><strong>3.6 APP</strong><strong><span style="font-family:宋体">推送问卷</span></strong></p><p style="margin: 10px 0;text-indent: 28px;background: white"><span style=";font-family:宋体">符合触发条件的学员登录新东方在线APP，进入课程学习时，能够收到弹层形式推送的问卷，问卷设计稿和PC端一致。</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 56px;background: white"><span style=";font-family:Wingdings"><span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">包含新增的问卷触发条件包括：满足学习进度、购课时间、购课金额、产品线，各项触发条件允许并行，详见3.4.1</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 56px;background: white"><span style=";font-family:Wingdings"><span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">若学员同时购买了多个课程，有可能在进入不同课程页时收到不同的评价问卷</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 56px;background: white"><span style=";font-family:Wingdings"><span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">学员可在弹层上直接勾选进行评价，题目为满意度评价的单选题</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 56px;background: white"><span style=";font-family:Wingdings"><span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">学员可点击弹层右上角关闭按钮关闭问卷。在下一次启用问卷或满足下一个学习进度条件时，未评价的学员会再收到推送</span></p><p class="MsoListParagraph" style="margin: 10px 0 10px 56px;background: white"><span style=";font-family:Wingdings"><span style="font-variant-numeric: normal;font-stretch: normal;font-size: 9px;line-height: normal;font-family: 'Times New Roman'"> </span></span><span style=";font-family:宋体">APP</span><span style=";font-family:宋体">端获取的评价数据，统计字段一致，可和PC端收集的评价数据一同在问卷调查系统后台导出</span></p><p style="margin: 10px 0;text-indent: 28px;background: white"><strong><span style=";font-family:宋体;color:red">同一份问卷在APP端和PC端不让用户重复填写</span></strong><span style=";font-family:宋体">，即用户在PC端提交某个课程的问卷评价后，登录APP不会再收到此课程的评价问卷。若用户在PC端收到推送但并没有填写提交，则登录APP后仍会收到。反之亦然。</span></p><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"><img width="263px" height="469px" src="//adminstatic.51zhishang-t.com/07191202/js/ueditor/themes/default/images/spacer.gif" word_img="file:///C:\Users\libo01\AppData\Local\Temp\msohtmlclip1\01\clip_image020.png" style="background:url(//adminstatic.51zhishang-t.com/07191202/js/ueditor/lang/zh-cn/images/localimage.png) no-repeat center center;border:1px solid #ddd"/></span><span style=";font-family: 宋体"> <img width="264px" height="471px" src="//adminstatic.51zhishang-t.com/07191202/js/ueditor/themes/default/images/spacer.gif" word_img="file:///C:\Users\libo01\AppData\Local\Temp\msohtmlclip1\01\clip_image021.png" style="background:url(//adminstatic.51zhishang-t.com/07191202/js/ueditor/lang/zh-cn/images/localimage.png) no-repeat center center;border:1px solid #ddd"/> </span></p><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"> </span></p><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"> </span></p><p style="margin: 10px 0"><strong><span style="font-size:16px;font-family:黑体">4. </span></strong><strong><span style="font-size:16px;font-family:黑体">需求结构图</span></strong></p><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"><img width="554px" height="669px" src="//adminstatic.51zhishang-t.com/07191202/js/ueditor/themes/default/images/spacer.gif" word_img="file:///C:\Users\libo01\AppData\Local\Temp\msohtmlclip1\01\clip_image022.png" style="background:url(//adminstatic.51zhishang-t.com/07191202/js/ueditor/lang/zh-cn/images/localimage.png) no-repeat center center;border:1px solid #ddd"/></span></p><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"></span></p><p style="margin: 8px 0;text-indent: 28px;background: white"><span style=";font-family: 宋体"> </span></p><table cellspacing="0" cellpadding="0"><tbody><tr class="firstRow"><td width="79" valign="top" style="border-width: 1px; border-color: windowtext; padding: 0px 7px;"><p style="margin: 8px 0"><span style=";font-family:宋体">1212</span></p></td><td width="79" valign="top" style="border-top-width: 1px; border-right-width: 1px; border-bottom-width: 1px; border-top-color: windowtext; border-right-color: windowtext; border-bottom-color: windowtext; border-left: none; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top-width: 1px; border-right-width: 1px; border-bottom-width: 1px; border-top-color: windowtext; border-right-color: windowtext; border-bottom-color: windowtext; border-left: none; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top-width: 1px; border-right-width: 1px; border-bottom-width: 1px; border-top-color: windowtext; border-right-color: windowtext; border-bottom-color: windowtext; border-left: none; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top-width: 1px; border-right-width: 1px; border-bottom-width: 1px; border-top-color: windowtext; border-right-color: windowtext; border-bottom-color: windowtext; border-left: none; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top-width: 1px; border-right-width: 1px; border-bottom-width: 1px; border-top-color: windowtext; border-right-color: windowtext; border-bottom-color: windowtext; border-left: none; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top-width: 1px; border-right-width: 1px; border-bottom-width: 1px; border-top-color: windowtext; border-right-color: windowtext; border-bottom-color: windowtext; border-left: none; padding: 0px 7px;"><p style="margin: 8px 0"><span style=";font-family:宋体">121</span></p></td></tr><tr><td width="79" valign="top" style="border-right-width: 1px; border-bottom-width: 1px; border-left-width: 1px; border-right-color: windowtext; border-bottom-color: windowtext; border-left-color: windowtext; border-top: none; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td></tr><tr><td width="79" valign="top" style="border-right-width: 1px; border-bottom-width: 1px; border-left-width: 1px; border-right-color: windowtext; border-bottom-color: windowtext; border-left-color: windowtext; border-top: none; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td></tr><tr><td width="79" valign="top" style="border-right-width: 1px; border-bottom-width: 1px; border-left-width: 1px; border-right-color: windowtext; border-bottom-color: windowtext; border-left-color: windowtext; border-top: none; padding: 0px 7px;"><p style="margin: 8px 0"><span style=";font-family:宋体">12</span></p></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><br/></td><td width="79" valign="top" style="border-top: none; border-left: none; border-bottom-width: 1px; border-bottom-color: windowtext; border-right-width: 1px; border-right-color: windowtext; padding: 0px 7px;"><p style="margin: 8px 0"><span style=";font-family:宋体">121</span></p></td></tr></tbody></table><p style="margin: 10px 0;background: white"><span style=";font-family:宋体"><br/></span><br/></p><p style="margin-top:10px;margin-right:0;margin-bottom:10px;margin-left:0;text-align:center;background:white"><span style=";font-family:宋体"> </span></p><p> </p><p><br/></p> </div>
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